Includes our Customer Contact Centers (Operational and Billing), Metering, Laboratories, Debt Management, Directors Office and much more.
Includes Networks and Leakage Operations, Customer Operations (CSTs) and Network Services.
Includes Physical Asset Strategy, Production and Supply, Asset Delivery.
Includes Regulation, Operations and Network Regulations.
Includes Corporate Services, Financial Reporting, Business Analytics, Ledger Control, Procure to Pay and Purchasing.
Includes Architecture, Service Delivery, Applications, Infrastructure, Security, Portfolio and Programs.
Includes Payroll, Pensions, Benefits, Wellbeing, Talent Management, Training, Recruitment and Employee Relations.
Includes Legal & Governance, Internal Audit, Insurance and Safety & Health, Environment and Quality.
Includes Regulatory Reporting, Programme Management and Analysis, External Communications, Public Affairs, Stakeholder Engagement, Education, Internal Communications, Digital Engagement and Social Media.